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Shipping & Returns

ALL IN EUR      
To... Germany EU World
500 6,90 17,50 38,50
1000 12,50 25,50 44,50
5000 19,90 31,50 4255,50
25000 38,50 45,50 65,50

Cancellation and return policy

It is explicitly pointed out that according to § 312 BGB d para 4, No. 6 in distance contracts for the
Delivery of goods whose price depends on financial market fluctuations, over which the company
has no control and which may occur during the withdrawal period, such as precious metals
(Including particularly gold) right of withdrawal does not exist.

For other products is the following cancellation:


You may cancel your contract declaration within one month without giving reasons in writing
(Eg letter, fax, e-mail) or - if the goods before the deadline - by returning the
Case withdrawn. The time limit begins after receipt of this notification in writing, but not before the goods
the recipient (in case of recurring deliveries of similar goods not before receipt of the first
Partial delivery) and also does not fulfill our obligations as per § 312c Section 2 BGB in
Connection with § 1 Sections 1, 2 and 4 BGB - as well as our obligations in accordance with § 312e Section 1 Clause 1 BGB in
Connection with § 3 BGB - InfoV. The revocation period is sufficient to send the
Revocation or thing.

The revocation must be sent to:

KH-Goldshop e.K.
Jamshid Kharazchi
Frankfurter Str. 2
65451 Kelsterbach

Telefon :+49 6107-9858896
Mobile:  +491707380101

Fax :       +49 6107-7576739


In the case of an effective withdrawal, the mutually received benefits and
any benefits (eg interest) surrendered. Can you give us the performance received
refund in whole or in part only in a deteriorated condition, you have to respect
where appropriate value afford. With the release of things this does not apply if the deterioration
the case solely on the inspection, as you would in a retail store -
is due. For a determination by the proper use of the thing
Deterioration, you must not have value. Parcel things are at our risk
returned. You have to bear the cost of return shipment if the delivered goods ordered
and if the price of the returned goods does not exceed the amount of 40.00 or
if you are at a higher price the thing at the time of revocation does not include compensation or
a contractually agreed part payment provided. Otherwise, the return is free for you.
Not parcel things do you pick. Obligations to make payments
must be fulfilled within 30 days. The time limit begins for you when you send your
Cancellation or the goods, for us with their receipt.

The right does not apply to goods that are used in § 312 BGB d para 4 named. These include:

Delivery of goods that are produced according to customer specifications or clearly personalized
Needs of the customers' needs, and the supply of goods whose price depends on financial market
Fluctuations in the control of the contractor's control, which during the withdrawal period
can occur, particularly for precious metals.